Refund policy

1. Acceptance of Terms

By completing a purchase from Digital Pro, the customer acknowledges and agrees to this policy. Since all products offered are digital and delivered electronically, they cannot be returned or exchanged after delivery, except in the cases mentioned below.

2. Replacement

An order can only be replaced before the delivery process has been completed. Once the code or digital product has been delivered or activated, it cannot be exchanged.

If Digital Pro provides a product or code that does not match the customer's order, it will be replaced at no additional cost after verification.

3. Refunds & Compensation

A refund is only available if the product has not been delivered or if Digital Pro is unable to fulfill the order.

If there is a technical issue with the product, the customer must contact our support team within 24 hours of receiving the product. After verification, compensation may be provided in the form of store credit, a discount coupon, or a replacement product.

A cash refund will only be issued if Digital Pro is unable to provide a suitable replacement or resolve the issue.

4. Customer Responsibility

The customer is responsible for providing accurate account information, email addresses, and other required details, as well as ensuring that the correct product is selected before completing the purchase.

Digital Pro is not responsible for issues caused by incorrect information provided by the customer or misuse of the product after delivery.

5. Policy Updates

Digital Pro reserves the right to modify or update this policy at any time. Any changes will become effective from the date they are published on the store.